Privacy Policy

How we collect, use, and safeguard your personal information

Last updated: January 2026

Introduction

This Privacy Policy describes how Carion Group ("Carion," "we," "us," or "our") collects, uses, and safeguards personal information across our services and website at carion.group. By accessing or using our services, you agree to the terms of this Privacy Policy.

Information We Collect

We collect information in several ways to provide and improve our services:

Service Information

When you use our services or create an account, we collect contact information such as:

  • Name and email address
  • Telephone number
  • Job title and employer
  • Location and business address

Usage Information

We automatically collect certain information when you access our website or services, including:

  • Device and browser details
  • Operating system and language preferences
  • IP address and approximate location
  • Pages visited and actions taken
  • Date and time of access

Marketing Information

When you voluntarily submit forms, subscribe to newsletters, or participate in surveys, we collect the information you provide, including your preferences and interests.

Third-Party Sources

We may supplement our records with information from third-party data sources to enhance our understanding of our customers and improve our services.

How We Use Your Information

We use the information we collect for the following purposes:

  • Service Delivery: To provide, maintain, and improve our services
  • Account Management: To manage your account and provide customer support
  • Analytics: To understand how our services are used and to improve user experience
  • Security: To detect, prevent, and address fraud, abuse, and security issues
  • Communications: To send you updates, newsletters, and marketing communications where permitted
  • Legal Compliance: To comply with applicable laws and legal obligations

How We Share Your Information

We may share your information in the following circumstances:

  • Service Providers: With third-party vendors who assist in providing our services
  • Customers: With our business customers as necessary to provide services on their behalf
  • Business Partners: With partners for joint marketing or business initiatives
  • Corporate Affiliates: With our parent company, subsidiaries, or affiliated entities
  • Legal Requirements: When required by law, court order, or governmental authority
  • Business Transfers: In connection with a merger, acquisition, or sale of assets

We may also share anonymized or aggregated data that does not identify you personally.

Your Rights and Choices

You have the following rights regarding your personal information:

  • Access: Request a copy of the personal information we hold about you
  • Correction: Request correction of inaccurate or incomplete information
  • Deletion: Request deletion of your personal information, subject to legal obligations
  • Opt-Out: Opt out of marketing communications at any time
  • Data Portability: Request a portable copy of your data in a structured format

European Union and United Kingdom residents may have additional rights under GDPR, including the right to object to processing and the right to lodge a complaint with a supervisory authority.

Security Measures

We implement organizational and technical safeguards designed to protect your personal information from unauthorized access, disclosure, alteration, and destruction. These measures include encryption, access controls, and regular security assessments.

However, no security system is perfect, and we cannot guarantee the absolute security of your information. You are responsible for maintaining the confidentiality of your account credentials.

Data Retention

We retain personal information for as long as necessary to provide our services, fulfill contractual obligations, comply with legal requirements, and resolve disputes. When information is no longer needed, we securely delete or anonymize it.

International Data Transfers

Our services may process data across different jurisdictions with varying privacy standards. When we transfer personal information internationally, we implement appropriate safeguards to protect your data, including standard contractual clauses and other lawful transfer mechanisms.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect usage information and improve our services. You can manage your cookie preferences through your browser settings. For more information, please see our Cookie Policy.

Children's Privacy

Our services are not directed to individuals under the age of 16, and we do not knowingly collect personal information from children. If we learn that we have collected information from a child, we will take steps to delete it promptly.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of material changes by posting the updated policy on our website and updating the "Last updated" date.

Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us at:

Carion Group
228 Park Ave S PMB 33697
New York, NY 10003
Email: sales@carion.group